Devices

Troubleshooting connection problems between devices:

  • Double check that both devices are connected to the same Wi-Fi network.
  • Both devices need to be running 'Photo Transfer App'.
  • Quit the app on the sender device and start it again. Then use the 'refresh devices' to look for the sender again.
  • Are you using a hotel, corporate, or public network? Some networks are configured to prevent communication between devices. If this is the case please try using a different Wi-Fi network.
  • If you are using a home network it may help to reset your wifi router and join the network again on both devices.
  • Please quit any other application streaming data to your computer like a 'Skype' call or an internet radio station as these services may interrupt the connection between the devices.
Android Devices

PHOTO TRANSFER APP

for Android
Transfer photos from Android to Apple Computer
Transfer photos from Android to Apple Computer
Transfer photos from Android to Windows Computer
Transfer photos from Android to Windows Computer
Transfer photos from Mac Computer to Android
Transfer photos from Mac Computer to Android
Transfer photos from Windows Computer to Android
Transfer photos from Windows Computer to Android
Transfer photos from Android to Another Android or iDevice
Transfer photos from Android to Another Android or iDevice
Transfer photos from Another Android or iDevice to Android
Transfer photos from Another Android or iDevice to Android
Problems connecting from Computer
Problems connecting from Computer
Problems Connecting between Devices
Problems connecting between Devices
Note: iDevice refers to an iPad, iPhone or iPod Touch
Visit our community
support pages

for Apple Devices for Android
Help Pages

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