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Devices

Troubleshooting connection problems:

  • Double check that your device and your computer are connected to the same Wi-Fi network.
  • The screen of your device must be active (screen on) and 'Photo Transfer' must be running when you attempt to "Discover Devices".
  • Are you using a hotel, corporate, or public network? Some networks are configured to prevent communication between devices. If this is the case please try using a different Wi-Fi network. You can also create an 'ad-hoc' network between your computer and device. Ad-Hoc Tutorial for Mac
  • If you are using a home network it may help to reset your Wi-Fi router and join the network again on your device and your computer.
  • Finally, please quit any other application streaming data to your computer like a 'Skype' call or an internet radio station as these services may interrupt the connection between your device and your computer.

Transfer photos from your Mac to your iPhone, iPad, iPad mini or iPod Touch

Mac

PHOTO TRANSFER APP

for Mac
Note: iDevice refers to an iPad, iPhone, iPad mini or iPod Touch


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support pages

for Apple Devices for Android